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Full Serve

also called maintenance, support and update plan

Full Serve is Vertigraph's annual maintenance and support plan — $199 per seat per year. Includes software updates, version upgrades, unlimited phone and email support, and scheduled web training.

Year 1 of Full Serve is included with every perpetual license purchase. Renewal is required to keep receiving software updates and support; without renewal, the seat still works but stays on the version it was on when Full Serve lapsed.

Annual rental (subscription) products include Full Serve in the rental price — you don't pay for it separately.

Industry-standard maintenance fees run 10-20% of the perpetual license cost per year. Vertigraph's $199/yr Full Serve on a $799 BidScreen XL perpetual works out to about 25% of the license cost — a bit above the typical range at the BidScreen XL price point, but only about 7% on the SiteWorx/OS perpetual ($2,999).

Related terms
  • Perpetual License
  • Concurrent License
From terminology to bid

Vertigraph builds the takeoff software estimators actually use.

BidScreen XL adds PDF and CAD measurement directly to Excel. SiteWorx/OS handles earthwork cut and fill from drawings. Try either free for 14 days.

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Vertigraph

Takeoff and estimating software for commercial contractors across the United States.

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