Frequently Asked Questions

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• Q: Where can I buy Vertigraph Software?
  A: Click here to order our software online! Or simply call the number below and our operators will help you.

 
• Q: Where can I find a price list of the products you sell?
  A: Click here to take a look at our prices.

 
• Q: How do I know my Credit Card number is safe when I order online?
  A: Our order form uses a Secure Server. Your Credit Card number is encrypted when it passes from your browser to us. Please, however, read the documentation that accompanies your particular browser to ensure that it supports a secure connection. Netscape Navigator and Microsoft Internet Explorer are guaranteed to work.

 
• Q: Do I need Microsoft Excel to operate BidPoint XL, BidScreen XL and BidData XL?
  A: Yes, you will need Microsoft Excel version 97 or later to operate these Excel addins

 
• Q: Will my existing digitizer board work with BidWorx and BidPoint XL?
  A: Most likely yes. We only require that a Wintab driver is loaded and most digitizers support the Wintab driver. Contact Vertigraph or further information.

 
• Q: What are the pros and cons of database versus spreadsheet solutions?
  A: In automating the estimating process you have two main choices: Spreadsheets such as Microsoft Excel versus implementing a database driven solution such as BidWorx.

 
• Q: What are the benefits of using a digitizer?
  A: Increased speed in performing the takeoff process. The more time you spend calculating quantities from paper plans, the greater the return a digitizer provides.

 
• Q: Does Vertigraph offer satisfaction guarantees on its products?
  A: Yes, Vertigraph offers 30 day, money back, satisfaction guarantees on all of our products. We guarantee that our products and services will meet or exceed your expectations. We also guarantee the best pricing and highest value in the industry. After receiving the product(s), if you don't think our solutions will meet your needs for whatever reason, please contact Vertigraph, Inc., within thirty days to exercise the satisfaction guarantee.